Terms & Conditions

KFC New Zealand

A division of Restaurant Brands New Zealand Ltd.

These Terms and Conditions of Use govern your use of this web site and your use of this web site indicates your acceptance of these Terms and Conditions.

KFC may from time to time amend, update or change this web site including these Terms and Conditions without prior notice.


Refer to the Privacy Policy and Use of Web Site, which form part of these Terms and Conditions of Use.

Information on Website

Publishing information about a product on this Website does not ensure its availability. Products are advertised subject to availability. Price information is subject to change without notice. KFC does not undertake to keep this web site updated. KFC is not liable to you or anyone else if errors occur in the information on this web site or if that information is not up to date.

Links to other web sites

KFC may provide links to web sites not operated by KFC. These linked sites are not under the control of KFC, and we are not responsible for the privacy practices or content of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the privacy policies of those web sites.

Intellectual Property Rights

All material contained on this web site is the property of KFC and Restaurant Brands New Zealand Ltd and protected by copyright. Except as permitted by relevant copyright legislation or with the prior written approval of KFC or its affiliates, the material may not be otherwise used, copied, reproduced, published, stored in a retrieval system, altered, transmitted in any form or by any means in whole or in part.

The trade marks appearing on this web site are primarily trade marks of KFC, KFC International, or their affiliates. Other trade marks displayed on this web site are trade marks of their respective owners. The trade marks must not be used or modified in any way without the express written permission of KFC or the relevant affiliate or third party owner.

Reviews and Comments

KFC enables visitors to its web site to post reviews of and comments on this web site. If you post reviews or comments on this web site, you grant KFC and its affiliates a right to use, reproduce, modify, distribute and display such reviews and comments throughout the world in any media.


Your use of the material contained on this web site is at your sole risk. Any information and data is provided on an as is basis and excludes any warranties which may be excluded by law. KFC reserves to itself the right to change any of the material on this web site at any time.

Limitation of Liability

To the extent permitted by law, KFC’s liability in relation to any product or service purchased as a consequence of your use of this web site is limited to the lesser of: (a) the replacement of any product purchased; and (b) the purchase price paid by you to KFC for the product or service.

To the extent permitted by law we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use this web site and the content, whether based on warranty, contract, tort, negligence or any other legal theory, and whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with this paragraph but allows a limitation of a certain maximum extent then our liability is limited to that extent.

You agree to fully indemnify and hold KFC harmless from any claim, cost, demand or damage (including legal costs on a full indemnity basis) incurred or which may be incurred arising from a breach by you of these Terms and Conditions of Use.

Governing Law

The laws of New Zealand govern this web site.

This Website may be accessed throughout New Zealand and overseas. KFC makes no representations or warranties that the content of this web site complies with the laws (including intellectual property laws) of any country outside New Zealand. If you access this web site from outside New Zealand, you do so on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.

Guest Experience Survey

To receive survey code, make a purchase, retain receipt and complete online survey at www.talktokfc.co.nz. Max 1 survey code per receipt. Survey code valid for 3 days from issue of original receipt. To redeem print / write down the validation code received at the survey completion on the original receipt and show to staff at participating KFC Restaurants.  Spend a minimum of $5 in 1 transaction to redeem the Free Regular Chips & Drink. Validation code valid for 14 days from date of issue and cannot be redeemed within the same day of original purchase. Not valid with any other offer.  Free regular Chips and Drink not redeemable for KFC Delivery.  Excludes KFC Auckland International Airport.

Standard Terms and Conditions for KFC

  1. Discount coupons or added value may be issued by KFC from time to time for use by KFC customers.
  2. Offers are valid on surrender of coupon.
  3. Coke glass shown with food products are only for illustrative purposes.
  4. Unless otherwise indicated coupons are valid for one item or offer per order per day.
  5. Prices and offers may be valid for a limited period only.
  6. Offers may not be available in conjunction with another offer, coupon or special deal.


Paper vouchers need to be presented in-store – they cannot be redeemed via phone, delivery or online.
Change or a voucher noting the remaining value cannot be provided during voucher redemption.
If you are wanting to purchase vouchers, please head to the Help section and search “Vouchers”. Vouchers are currently unable to be purchased in-store.